Delivery and Pickup
At Good Oswald Coffee Co.we pride ourselevs on having high quality, fresh roasted coffee along with awesome customer service. Our primary focus is on making sure you get the best coffee we can, even if this means it will take longer to get your order out the door.
Within our local delivery area we deliver everything ourselves and fit deliveries in during our daily rounds around the city. We do not guarantee a delivery time or date, but we do guarantee to get coffee to you as fast as we can in the best condition possible. Much of the time we will be roasting your coffee fresh to order which can add a day to our turnaround time.
If you are ordering ground coffee we add a couple of extra days to let the coffee rest after roasting. This helps ensure that you get the maximum flavour out of your beams. This will add a couple of extra days until delivery or pickup.
If you are in a coffee emergency please note this when you place your order and we will make sure we get your coffee to you asap. Nobody should go without coffee!
Delivery
Delivery charges are calculated at the time of your order.
Orders outside of the Ottawa area are shipped by Canada Post or a similar courier.
We try our best to roast to order to ensure that you get your coffee at peak freshness which means delivery may take a bit longer. Trust us, fresh roasted coffee is worth the wait!
For apartment buildings, we will deliver to the front lobby only. We will contact you ahead of time to ensure that somebody is home to received the order.
Pickup
Orders are usually ready 48-72 hours after the order is placed. You will receive a notification when your order is ready.
For pick up orders we offer a self serve pickup box. Details will be in your pickup notification email you receive when the order is ready.
Subscriptions
We offer weekly, bi-weekly and monthly subscriptions for customers in the Ottawa area. You have the option to have the same beans sent by selecting the subscribe option for each bean. You can also choose the Roaster's Choice